Who we work with

Ten kinds of operation we know how to draw. Each has a sample Frame and a one-pager you can print.

• Aerospace & defense machine shops

  The slip seen before it ships, not after.

  Certified shops with plating, heat treat, and inspection sent out, and a customer who wants the root cause in writing.

  Thirty-five-person AS9100 machine shop

• Aircraft maintenance & repair stations

  The owner's yes timed, not guessed at.

  Part 145 stations, where the work order is kept to the hour and the round trips around it are not.

  Forty-person business-jet repair station

• Semiconductor test & sensors

  The lot queue planned, not discovered.

  For the test engineering manager, not the owner: the operation around the testers, where the yield tool stops.

  Sixty-person semiconductor test floor

• Life sciences site operations

  The dock and the freezers counted, not assumed.

  For the dock, the freezers, the plant room, and maintenance at a regulated site: read-only, outside the batch record.

  Three-building biologics site, operations side

• Food & beverage plants

  Shorts caught before the truck leaves, not on the remittance.

  Coolers, cut floors, and packing lines, where the food safety log is kept to the hour and much of the rest is kept from memory.

  Two-shift fresh-cut vegetable plant

• Plant maintenance & reliability

  PMs planned around the crew, not around the breakdown.

  For the maintenance or reliability manager at any plant: PMs, the backlog, spares, and the stops, read from the maintenance system's exports.

  Plant maintenance team, three buildings

• Continuous improvement on the floor

  A fix measured a month later, not closed and forgotten.

  For the op-ex, CI, or plant manager at a mid-size manufacturer: OEE, scrap, changeovers, and on-time delivery, and whether a fix held.

  Mid-size manufacturer, two lines, a CI board

• Machine & job shops

  True cost per job, not a guess.

  Under fifteen people. The whiteboard is the schedule and the owner is the cost system.

  Twelve-person machine shop

• Distributors & supply houses

  Backorders traced to the vendor, not to the counter.

  A counter, a warehouse, a buyer, and an office that each keep their own version of the truth.

  Harbor Tool & Supply

• Service contractors

  Dispatch on one page, not in one head.

  Crews, a dispatch board, a phone, and the second trip nobody counts.

  Four-crew heating & air contractor

Who it is for

Not an industry — a kind of operation. If three of these are true, we should talk.

• No two days run the same: high mix, short runs, many lanes.
• How you got here matters: a hard month leaves the floor tired, and the plan does not know.
• Idle time costs real money: parts waiting at a vendor, a tester down, a crew between jobs.
• One spreadsheet holds it together, and one person keeps it.